Ponds & Water Gardens
Phone # 905-427-2525 x17
Phone # 905-427-2525 x39
Accessible Customer Service Plan
Vandermeer Nursery is committed to excellence in serving all
customers including people with disabilities.
We currently have a rolling (4-wheeled) walker with a seat
available that may be used by customers with disabilities while
shopping at Vandermeer Nursery. We will ensure that our staff are
trained and familiar with this device. Please ask a staff member if
you wish to use the rolling walker.
We will communicate with people with disabilities in ways that take
into account their disability.
We welcome people with disabilities and their service animals.
Service animals are allowed on the parts of our premises that are open
to the public.
A person with a disability who is accompanied by a support person
will be allowed to have that person accompany them on our premises.
Fees will not be charged for support persons for events or
Vandermeer Nursery is committed to ensuring that its services meet
optimum standards of accessibility for people with disabilities using
the facilities and services of our garden centre. Comments on our
services regarding how well those expectations are being met are
welcome and appreciated. Feedback regarding the way the Vandermeer
Nursery provides services to people with disabilities can be made by
OR by calling our:
Customer Service line at 905-427-2525 OR by writing to Amanda
L1Z 1X3, Canada
All feedback will be directed to the Human Resources Manager of
Responses to signed feedback will be provided in writing if a
return postal or email address is given. Unsigned correspondence will
not be answered.
Updated: December 10, 2014